How to Make Services the New Customer Experience
In 2021, retailers are facing more competition than ever before. That competition used to be the store across the street, but in today’s digital...
What Grocery Retailers Are Investing in Post-COVID
The COVID-19 pandemic brought rapid and seismic shifts to the way the grocery industry does business. Even with surges in revenue, practices had to...
Helping Shoppers Minimize Food Waste
This is a guest post in collaboration with RTS. See the bottom of this post for an author’s bio.
State of the Industry 2021
The retail industry faces the end of another turbulent year. COVID-era shopping trends skyrocketed the onset of complex omnichannel systems,...
Omnichannel Grocery: Where Do We Go Now?
As 2021 draws closer to a close, so does another challenging year in grocery retail. Enduring effects of the COVID-19 pandemic have forced grocers to...
2021 Holiday Season Retail Preparation Guide
It’s that time of year: Temperatures are dropping, cheer is rising, and consumers are ready to spend! The National Retail Federation (NRF) assures...
2021 Grocery Holiday Forecast: Positive But Cautious
2021 was a tumultuous year for the retail industry: The COVID-19 pandemic continues to cause seismic shifts in the way consumers shop. While initial,...
Date Check Pro: A Deep Dive
Outdated expiration date tracking systems involve manual logs or spreadsheets and often depend on employees to keep track of—and actually...
Driving Value with Digital: The State of Omnichannel Grocery in 2021 and Beyond
The 3rd Annual Grocery Digital Maturity Benchmark from Incisiv projects that by 2026, 81.7% of consumers will be buying groceries online. It...